FAQ

How do I tie my child's belt?
When do classes run?

Sensei Sandra delivers weekly classes (excluding public holidays). Enrolments are always open.

Our teaching period starts in late January and finishes just before Christmas. 

What is the class duration?

Kindy Karate classes (4-5 years)  40 minutes.

Prep classes (5-6 years)  50 minutes.

Just for Kicks! classes (7-9 years)  50-60 minutes.

Missed Classes
My child will miss class. What happens?

Prep and school aged classes are delivered on weekdays. If your child attends prep or school-aged classes and will miss their class, we will try to offer your child an alternative class within the same week, provided a place is available in another class that is suitable for your child’s age and level. (Tuition enables your child’s place in the class to be reserved and cannot be ‘adjusted’ or ‘deferred’ if a class is delivered by Sensei but not attended.)

Classes are restricted and managed carefully.

How do I choose the uniform size for my child?

You don’t need to! We will make sure your child receives the right fit when they attend their first class.

Is there free parking?

Yes! Our private premises has private onsite parking. We are also located across the road from over 1000 of free 3-hour carparks at the back of the DOJO, in the Woolworths and Coles carparks (handy!).

Tuition / Pricing

Karate tuition is charged monthly (ie. four-weekly in advance). There is no contract. Please contact us for more information about our pricing.

Can my child have a trial lesson first?

Yes, we recommend your child attend a trial lesson to make sure they are ready to start and enjoy karate! We offer a paid trial lesson.

To request a trial lesson, please go to our homepage and click on the ‘Book a trial’ button. We will be in touch straight away!

How do we prepare for the trial lesson?
  1. Speak to your child and make sure they know they will be attending a karate class. When class starts, they will line up and do a bow with Sensei. They will then do some warmup exercises before learning proper karate moves! Your child will be listening to Sensei’s instruction throughout the class and following along.
  2. Bring a water bottle and have your child wear clothing suitable for stretching. They will take their shoes and socks off when they get there.
  3. Arrive 10-15 minutes early!

 

My child is starting school next year. Do you have classes for older kids?

Absolutely! Sensei Sandra delivers classes six days a week, every week, for all ages and levels.

Karate for 10-15 year olds

Karate Just for Kicks! (for 10-15 year olds) are delivered on Tuesdays and Thursdays at 6pm. See our timetable for class times.

 

What are your payment methods?

We accept Visa, MasterCard and American Express, as well as visa debit card and debit mastercard.  visa, mastercard and american express logos

Can I stop tuition?

We require 28 days written notice of cancellation. Please notify of cancellation via email.

Will my credit card details be safe?

Yes. Our website is secure and you can make a secure payment from our site. You know our website is secure because our URL begins with ‘https://’ and not ‘http://’. The ‘s’ refers to the fact that the site has active Secure Socket Layer (SSL) technology, creating a secure and encrypted connection on the internet. You will also see a padlock symbol either in the address bar or in a corner of your browser window, depending on which browser or browser version you are using. If you don’t see these two things on a website, it means it is not secure and you should not make a purchase from it. In addition to this, we use Stripe as our payment platform. Stripe uses technology called Stripe.js, which means that your credit or debit card information is never sent to our server. Instead, data is sent directly to Stripe, who maintains the highest and most stringent level of internet security: they are certified PCI Service Provider Level 1.

Is Stripe as safe as PayPal?

Stripe is safer than PayPal. While both Stripe and PayPal take security seriously, and they’re both very stable and secure platforms, Stripe has a feature which intrinsically encourages good security, called Stripe.js. When we use Stripe.js on our website, the credit card data entered the enrolment form is never sent to our sever. Instead, data is sent directly to Stripe. This is very important, as it means you know we don’t actually handle your sensitive credit/debit card data on our servers -you want the professionals to be handling that. Your credit/debit card data is stored in Stripe’s vault, meaning we never see or touch the sensitive data. This encourages good security. PayPal now has a way to store card details in a vault, but the sensitive data would have to go through our servers, putting a great security burden on our website. Stripe takes this risk away. PayPal has taken steps to respond to upstarts like Stripe, and significantly improved their API, but they still can’t compete in terms of security (and customer service). We love Stripe!

Who drew the kids on your website?

Sensei Sandra took out her pen and paper to draw the Kindy Karate kids you see on our website.